How can we help?
Dragon Workflows supports every DragonForge package from one team.
Fastest option for clients
Sign in to DragonForge, open Requests, and submit a custom request. Include the affected package, what you expected, what happened, and a screenshot when useful. The request stays connected to your business account and can be tracked from the portal.
Can't sign in?
Use Forgot password? on the portal login screen. If the reset email does not arrive, check spam and confirm you are using the email associated with your Dragon Workflows account.
Email support
Email support@dragonworkflows.com. Do not send passwords, API keys, payment-card numbers, or other secrets. For a suspected account-security issue, put SECURITY in the subject line.
Useful details to include
- Your business name and portal email.
- The DragonForge section or package involved.
- Your phone model and operating-system version for mobile-app issues.
- The approximate time of the issue and steps that reproduce it.
Service status
If DragonForge says you are offline, reconnect to Wi-Fi or mobile data and the app will retry automatically. For an urgent business-impacting problem, email support with URGENT in the subject.